•While we make every effort to provide on-time service, tour start and finish times may be delayed due to several factors, including less or more number of participants, age group of the participants, weather conditions, individual's energy level, traffic, road conditions, mechanical problems or any other conditions beyond our control. We are not liable for any inconvenience or expense caused as a result of such delay. We assume no liability or responsibility for injury, loss, or damage to persons or property, delay, or expense arising from or caused by weather conditions, acts of God, war, accident, government restrictions or regulations, from any act or omission of any individual, traffic, road conditions, mechanical problems, or any other cause or condition beyond our control. We are not responsible for the quality and safety features of public and private transport. We reserve the right to cancel or change any tour, advertised schedule, or route without notice and assume no liability or responsibility for any conditions beyond our control that may result in an interruption or canceling of any tour. However, if we cancel the entire tour, we will give you a full refund. We are not responsible for lost, stolen, or destroyed personal effects.
•You would be happy to know that we have been awarded Traveler's Choice 2022 Best of The Best Experiences in India, the 10 BEST EXPERIENCES in Asia, and among Best of The Best Around the World 2020 by TripAdvisor. This latest award is a further recognition and appreciation of the high quality of our tours and our customer's satisfaction. TripAdvisor had earlier awarded us the Certificate of Excellence 2013 to 2021 with 5 stars rating for nine consecutive years and we are in their Hall of Fame.
•Strongly suggest taking the Metro train ( Yellow Line ) from the nearest metro station to your hotel or using Uber Radio Taxi to come to this part of the city. If you are coming by your transport, you must ensure that you come from the Ajmeri gate side and your driver calls Tour Leader before he starts from the hotel to understand the location and meeting point. After the tour, we may help to drop you back at the same meeting point or coordinate with your driver / Uber and drop you back up to your car at Hamdard building, Asaf Ali Road accordingly.
•What to wear: Because of the little conservative society in Old Delhi - Ladies, please dress modestly, carry a scarf if possible (wear clothes which cover your shoulders and your legs up to the knee at least, Please ensure you are carrying a cap for adequate protection against the sun. Usually, you must take off footwear to visit Indian houses but check with your host as this rule may apply only to some areas of the house.
