•Les bébés peuvent rejoindre le groupe. L'entrée étant gratuite, ils doivent être assis sur les genoux de leurs parents ou tuteurs pendant le transport. Pour des raisons de sécurité, ils ne peuvent pas participer aux activités (étant donné leur complexité) et doivent être accompagnés de leurs parents ou tuteurs. Bien que le personnel et les guides accompagnent le groupe, ils ne peuvent pas, pour des raisons de sécurité, s'occuper du bébé (par exemple, le porter ou le tenir dans leurs bras) pendant que les adultes effectuent les activités.
•Lockers for personal belongings are optional; however, for safety reasons, they become mandatory if you bring certain items. If you arrive with belongings such as backpacks, bags, jewelry, watches, selfie sticks, action cameras, or any loose or hanging accessories, you will be required to store them in a locker before participating in activities like ATV riding, ziplining, or cenote swimming. These restrictions are in place to prevent accidents, as such items may fall, break, get tangled, or pose a risk to you and other participants during the activities. Small personal items like prescription glasses, sunglasses, bandanas, sports headphones, or rings are allowed. ⚠️ Please note: If you choose not to store restricted items in a locker, you will not be permitted to participate in the activities, in accordance with safety regulations. We strongly recommend traveling light and bringing only essentials, such as your phone, ID, and wallet, ideally stored in secure, zippered pockets or compact waist bags that stay close to the body.