Once booked, confirmation email will be send. The day before service please contact us at 829-651-4208 to confirm your schedule pick up. The day of service please have your phone available as we will send a message upon your arrival to infirm you your driver is at the pick up location. We meet the traveler in the arrival hall, or at the hotel lobby. Driver will assist with luggage's and make the drive safe and comfortable as possible. If any stop needed along the way (restroom/ emergency) please inform the driver.