Specialized infant seats are available

Infants and small children can ride in a pram or stroller

Wheelchair accessible

Travelers should have at least a moderate level of physical fitness

Children must be accompanied by an adult

Due to the new Auschwitz-Birkenau Museum policy, name and surname of each customer are obligatory and need to be provided accurately at the time of booking. In case name or surname is incorrect, this may result in customer paying for their ticket at Auschwitz themselves or even prevent customers from visiting the Museum. Each traveller needs to have valid ID or passport at the Auschwitz Museum.

By booking less than three months before the planned tour date, the customer acknowledges that online tickets for Auschwitz may no longer be available due to museum restrictions and high demand, as tickets often sell out well in advance. In such cases, tickets will need to be purchased on-site by the driver at the ticket office, which may involve waiting in line